Privacy Policy

1. Who We Are

Vuhze is a web design and digital marketing agency based in Newcastle upon Tyne, NE1, England. We are the data controller for personal data collected through this website.

Contact: Dan Boots, Founder — dan@vuhze.com | 07544 905639

2. What Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, company name.
• Enquiry data: messages submitted via our contact form.
• Usage data: pages visited, browser type, IP address (via analytics).
• Communication data: emails and messages you send us.

3. How We Use Your Data

We process your personal data for the following purposes:

• Responding to enquiries and providing quotations (lawful basis: legitimate interests / pre-contractual steps).
• Fulfilling service contracts (lawful basis: contract performance).
• Sending service-related communications (lawful basis: legitimate interests).
• Improving our website and services (lawful basis: legitimate interests).
• Complying with legal obligations (lawful basis: legal obligation).

4. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (e.g. email hosting, CRM tools) who process data on our behalf under data processing agreements. All processors comply with UK GDPR requirements.

5. Data Retention

We retain personal data only for as long as necessary for the purposes outlined above. Client records are retained for 7 years to comply with UK tax and accounting obligations. Enquiry data from non-clients is deleted after 24 months.

6. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you.
• Rectification of inaccurate or incomplete data.
• Erasure (“right to be forgotten”) where there is no legitimate reason to continue processing.
• Restriction of processing in certain circumstances.
• Data portability in a commonly used machine-readable format.
• Object to processing based on legitimate interests.
• Withdraw consent at any time where consent is the lawful basis.

To exercise any of these rights, email dan@vuhze.com. We will respond within 30 days.

7. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

8. Cookies

This website uses cookies. Please see our Cookie Policy for full details.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.