Terms of Service

1. About Vuhze

These Terms of Service govern your use of services provided by Vuhze (“Vuhze”, “we”, “us”, “our”), a web design and digital marketing agency based in Newcastle upon Tyne, NE1, England. Our registered contact is dan@vuhze.com.

By engaging our services or using our website at vuhze.com, you agree to be bound by these terms.

2. Services

Vuhze provides web design, web development, search engine optimisation (SEO), website maintenance, and related digital marketing services. Specific deliverables, timelines and fees are agreed in writing before work begins via a project proposal or engagement letter.

3. Payment Terms

• A deposit (typically 50%) is required before project work commences.
• The remaining balance is due upon project completion and before final files or website access are transferred.
• Monthly retainer fees (for SEO or maintenance) are invoiced in advance at the start of each month.
• Invoices are payable within 14 days of issue unless otherwise agreed in writing.
• Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998.

4. Intellectual Property

Upon receipt of full payment, ownership of custom design and code created for your project transfers to you. Vuhze retains the right to display completed work in our portfolio unless you request otherwise in writing. Third-party assets (fonts, stock images, plugins) are subject to their respective licences.

5. Client Responsibilities

You agree to:

• Provide accurate content, images and information required to complete the project in a timely manner.
• Ensure you own or have the rights to all content you supply to Vuhze.
• Provide feedback and approvals within agreed timescales to avoid project delays.
• Not use Vuhze’s services for any unlawful purpose.

6. Limitation of Liability

To the maximum extent permitted by law, Vuhze’s liability for any claim arising from our services shall not exceed the total fees paid by you for the specific service in question. Vuhze is not liable for indirect, incidental or consequential losses including loss of revenue or profits.

7. Cancellation

Either party may terminate a project with 14 days’ written notice. Any work completed up to the point of cancellation is payable pro-rata. Deposits are non-refundable once work has commenced.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact

For any questions about these terms, contact us at dan@vuhze.com or call 07544 905639.